The Aviation industry in India is growing consistently for last four years and the growth in double digit is likely to
rd continue. India is now 3 largest domestic aviation market in the world and it is only a matter of few years, India
rd will become 3 largest aviation market in the world as well. While it is good news for the industry, it also
possesses a lot of challenges.The infrastructure does not grow 20% every year, nor the skilled manpower will
grow at such rate every year. This is going to pose issues in passenger handling in the absence of trained
manpower and necessary infrastructure. Thanks to technology, it is now possible to look for alternate solutions
to meet such challenges.
Adopting technology as an alternate solution must be done with due care.India has 100 operating airports out of
which majority of the airports are managed by Airports Authority of India and JV Companies are managing the
major airports like Delhi, Mumbai, Hyderabad, Bengaluru, Cochin etc. and more and more greenfield airports
are going to be the order of the day. Realizing the complexity in adopting the technology to give uniform
passenger experience and make it user- friendly , Ministry of Civil Aviation initiated the process of standardizing
the Facial recognition-based passenger processing across Indian airports. Possibly, this is the first time a
country is taking such initiative.After due deliberation and consultations with various stakeholders and industry,
a common standard for Digital processing was developed and the same has now been adopted by Civil Aviation
as a policy called Digi Yatra.
The primary objective of Digi Yatra is to enhance the passenger experience providing seamless and hassle-free
travel while enhancing the security and through- put of the airport. Digi Yatra programme will consist of the
i) Airport entry check including ticket validation and personal identity check.
ii) Facial recognition-based processing at check- in- counter, self-baggage,
self-check- in - counter etc.
iii) Controlled entry to the pre-embarking security check
iv) Boarding to aircraft.